Little gem: mortgage fintechs11/08/2016
A lot has been said about online collaboration in the mortgage industry. In 2016, this is the way to keep the ever more demanding customer satisfied. And that’s what really counts. An important effect of satisfied customers is an increasing level of consumer trust, something that has been very low for many years now.
Now that activity in the housing market is heating up (overheating in some regions), we see the mortgage market starting to take centre stage once again. The market is more dynamic now than it has ever been before. So it’s not really surprising that facilitating online collaboration is a topic that we have increasingly been talking about with our customers and prospects. The research we commissioned into online collaboration with customers is well-known on the market, and the report is a great reference for a business to see how they compare to others. For the second year running, the mortgage sector has taken the lead when it comes to online collaboration with customers, a clear indicator that this is an innovative market.
So Hyarchis set out in search of the little gems in the mortgage market so that we could share their best practices. Which organisations should serve as textbook examples of how to collaborate online? How should today’s mortgage lender go about this? What tools are needed? Who’s in the lead and why? In this document, we’ll be telling you about two little gems we discovered: Hypotheek24 and Jungo. We hope their success stories will inspire you.